How much bandwidth does a busy household need?

At the moment our line is running way slower than normal.

So how are things going? Are we managing?

Mmm kinda. Here's the Broadband Quality Monitor from yesterday.

Usage on the line is pretty high during peak periods, the end result being higher latency and jitter. Here's some of the usage over the 'peak' period: this is 6pm - 11pm.

Video isn't quite buffering on YouTube, it just about keeps up but we couldn't sustain 1080p SuperHD Netflix if the line were busy. The latency requires use of some technical methods to manage the line.

Could be worse; could be our line pre-FTTC, though that was also before teenagers were using it!

In summary we can manage but I'm very much looking forward to getting this fixed sooner rather than later as it has the potential to be problematic. We are high-end users, which is why we pay for a business service.

I'm looking into alternative options however, as previously mentioned, there are none besides spending about the price of a car tying ourselves into a 3 year contract... which we may have to do if things can't get sorted.